Privacy Policy
About this policy
Effective October 4, 2026. Heatwave Media & Fashion Group LLC provides media production, photography, recording and studio services, artist development, music critiques, promotional support, and merchandise storefront setup. This policy explains how information is handled through our website, inquiries, social-media lead forms, bookings, and services.
Information we receive
We receive information you provide, such as your name, email, phone number, social-media handle, project preferences, budget, scheduling details, messages, and files. A project may involve photographs, video, audio recordings, artwork, and other creative materials. Payment and booking providers may provide transaction status, contact details, and order records. Please do not send passwords, full payment-card details, or unnecessary sensitive information in an inquiry.
Website and platform data
Our site uses Google Ads tagging, which may collect device, browser, IP address, page activity, and advertising-related identifiers through cookies or similar technology. Google Fonts may receive connection information when fonts load. Hosting providers may process technical request information. TikTok, other social platforms, and checkout providers also handle data under their own privacy policies.
How we use information
We use information to respond to requests, prepare quotes, coordinate bookings, provide agreed services, process and verify transactions, support customers, manage records, and protect against fraud or misuse. Advertising tools may help measure campaign activity. Promotional email or text subscriptions should be offered separately from a service inquiry, with an option to unsubscribe.
Service providers and disclosures
Information may be shared as needed with hosting, payment, scheduling, communications, storefront, production, and editing providers. Independent production or editing contractors may receive the project files and instructions needed for their assigned work. Disclosure may also be necessary to comply with law, protect rights or safety, or manage a business transfer. Google advertising tools may process browsing information for advertising-related purposes. We do not authorize contractors to use client materials for unrelated purposes.
Payments and external checkout
Our package payment links open Squarespace checkout. Payment details are handled by the checkout and payment providers, rather than entered into this website. Their privacy policies and payment terms apply to their processing. We may retain order and transaction records needed to administer your purchase.
Creative materials and publicity
We use submitted creative materials to review and carry out the requested project. Ownership, licensing, releases, delivery, and any permission to publish work in our portfolio or promotional channels are addressed in the applicable project agreement. Sending an inquiry alone does not transfer ownership of your work or grant permission to publish it.
Your choices and requests
You may ask to access, correct, or delete information we hold by contacting support@heatwavemediaandfashiongroup.com. We may need to verify your identity and retain records necessary for transactions, disputes, legal obligations, or other permitted purposes. Rights and response requirements depend on applicable law. You can manage cookies in your browser and advertising preferences through the relevant provider; blocking cookies may affect some features. You may unsubscribe from promotional messages using the instructions in those messages.
Retention and security
Information is kept for purposes related to the inquiry, service relationship, transaction records, and applicable legal requirements. Retention may vary by the type of record and project agreement. No internet transmission or storage method is completely secure. Avoid sending confidential material through public comments or unsecured channels; contact us to discuss appropriate transfer arrangements.
Children and young participants
Our online inquiry and purchasing tools are intended for adults and are not directed to children under 13. A parent or guardian should arrange projects involving minors and provide any required permissions or releases. Contact us if you believe a child under 13 submitted personal information through these tools.
Changes and contact
We may update this policy and will identify the effective date on this page. For privacy questions, contact support@heatwavemediaandfashiongroup.com or 718-912-5090. Heatwave Media & Fashion Group LLC, 1115 Broadway, 10th Floor, New York, NY 10011.